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Discover How Omnichannel Returns Impacted Retailers in 2021

The Consumer Returns in the Retail Industry 2021 report, released by the National Retail Federation and Appriss Retail, provides new insight on:

  • Growth of online returns
  • Dollars lost to returns and return fraud
  • Holiday returns
  • How retailers managed returns last year
  • The impact return fraud had on lost sales tax
  • And so much more!