SPECIAL AUSTRALIA EDITION: Recap

What your peers are doing — and what you could be doing too.

Three sessions. Each one builds on the last.

On-demand

What your peers are doing — and what you could be doing too.

You'll work through a short workbook to map your current setup against the benchmark, and leave with a clear list of items to add or adjust. The foundation for Sessions 2 and 3.

Build them right. Making your work items work for you.

Session 2: Watch the recording here

Take the list from Session 1 and put it to work. We'll walk through how to configure work items — quickly, clearly, and in a way that sticks. Live configuration in Secure. Bring the items you identified in June; we build them together.

Are they working? Working items smarter, not harder.

Session 3: Watch the recording here

The builds are in. Now close the loop. We'll show you how to measure results in work view — by end user, by item type, by throughput. See what actually changed since Session 1, understand what's working, and know what to adjust next.

Ask the experts

About Office Hours

Short, working sessions with the people who know the platform inside and out. Each one kicks off with a topic from the team — something current, something practical — then opens up for your questions, edge cases, and the thing you couldn't quite figure out last week.

Less webinar, more whiteboard. Just time with a Solution Expert who can show you how it's actually done.