Lunch + Registration
11:00am – 12:00pm CDT
Connect with peers before sessions begin.
See What Others Can't.
An afternoon experience for retail LP, ops, ecomm, IT and finance leaders.
Returns and shrink are both fragmented across channels — and most retailers are managing the pieces without ever seeing the whole. October 14 is about changing that.
Hear from Appriss product leadership on what's coming in H2. Get hands-on with Sidekick — our AI collaborator built for teams tackling total retail loss — and Engage Insights, the only place to see every angle of returns fraud and abuse. Learn from top retailers on what it looks like when it all comes together. Then sit alongside peers in a real conversation about what total loss is costing you.
Wednesday, October 14, 2026 | 11am - 5:30pm
The Stoneleigh | Dallas, TX
Space is limited
Welcome + The Total Loss Landscape
12:00pm – 12:15pm CDT
A data-driven look at retail loss in 2026 — by vertical, channel, and what's actually recoverable.
Sarah Cascone
Chief Marketing Officer
Michael Osborne
Chief Executive Officer
Product Roadmap: See What Others Can't
12:15pm – 12:45pm CDT
We'll share recent updates across the platform and a sneak peek at what's coming next.
Vishal Patel
Chief Product & AI Officer
Amy Tsushima
Director of Product
Carly Erickson
Senior Product Manager
Customer Story: At Home
12:45pm – 1:15pm CDT
Hear firsthand learnings from Rick Beardsley, Senior Director of Loss Prevention, about At Home's journey tackling Total Retail Loss.
Rick Beardsley
Senior Director Loss Prevention, At Home
Track 1: Hands-On Lab
1:30pm – 2:45pm CDT
Get into Sidekick and Engage Insights with real queries and real results.
Amy Tsushima
Director of Product
Katie Schimmelpfennig
Product Marketing Manager
Carly Erickson
Senior Product Manager
Track 2: Run Your Number: Building the CFO Case
1:30pm – 2:45pm CDT
Run your returns exposure math live and walk out with the CFO business case to back it up.
Taylor Humphrey
Director of Product Marketing
Customer Story: Foot Locker
2:45pm – 3:15pm CDT
Dr. Leslie Allen, CFI, Senior Director of Loss Prevention, shares her point of view on how to turn loss prevention into an enterprise-wide strategy.
Dr. Leslie Allen, CFI
Senior Director Loss Prevention, Foot Locker
Customer Story: Burlington
3:15pm – 3:30pm CDT
Chris Batson, Director of Asset Protection Strategy, Analytics & Operations, walks through key principles for how to drive internal transformation.
Chris Batson
Director of Asset Protection Strategy, Analytics & Operations, Burlington
Closing Remarks
4:15pm – 4:30pm CDT
Where retail loss is heading and two clear next steps.
Michael Osborne
Chief Executive Officer
Sarah Cascone
Chief Marketing Officer