Join our next virtual discussion on Thursday, December 10th at 2pm ET.
December Topic:
The Q4 Halftime: What Peak Load Just Proved About Your Systems, Your Data, and Your AI
For CIOs and Store Ops leaders — what held, what you can prove, and what's worth protecting going into 2027.
Course-correct before Christmas.
The holiday surge just ran. The returns and theft spikes are old news — you plan for those every year. What's harder to plan for is what peak volume does to the parts of your stack that only show strain under load, and whether you can prove what held, what broke, and what it cost the business.
For IT and Store Ops, Q4 is the one stretch of the year when every integration, every model, every process, and every claim about what your systems can do gets tested at once — and the results don't show up on a dashboard. They show up in January, when someone asks what the impact was. That proof is what protects your 2027 budget.
This is a conversation for retail CIOs and Store Ops leaders — two vantage points on the same event — to talk through what peak season proves, and how to walk into 2027 planning with real insights instead of a debrief.
About the Takeback Talks
For every VP+ executive who touches total retail loss.
Loss isn't a loss prevention problem. It hits finance, operations, and the customer experience—simultaneously. The Takeback Talks brings together the cross-functional leaders who own those outcomes for one candid conversation a month.
No vendor pitches just sharing what's actually working across shrink, returns fraud and abuse, and how retailers are taking back profit while protecting good customers.
