Lunch + Registration
12:00pm – 1:00pm CDT
Connect with peers before sessions begin.
See What Others Can't.
A half-day experience for retail LP, ops, ecomm, and finance leaders.
Returns and shrink are both fragmented across channels — and most retailers are managing the pieces without ever seeing the whole. October 14 is about changing that.
Hear from Appriss product leadership on what's coming in H2. Get hands-on with Sidekick — our AI collaborator built for teams tackling total retail loss — and Engage Insights, the only place to see every angle of returns fraud and abuse. Hear from a top apparel retailer on what it looks like when it all comes together. Then sit alongside peers in a real conversation about what total loss is costing you.
Wednesday, October 14, 2026 | 12pm-5pm
The Stoneleigh | Dallas, TX
Space is limited
Welcome + The Total Loss Landscape
1:00pm – 1:15pm CDT
A data-driven look at retail loss in 2026 — by vertical, channel, and what's actually recoverable.
Sarah Cascone
Chief Marketing Officer
Product Roadmap: See What Others Can't
1:15pm – 2:00pm CDT
Sidekick, Engage Insights, Total Loss Insights, and the H2 platform vision. Hear what drove the decisions.
Vishal Patel
Chief Product & AI Officer
Amy Tsushima
Director of Product
Carly Erickson
Senior Product Manager
Track 1: Hands-On Lab
2:00pm – 3:00pm CDT
Get into Sidekick and Engage Insights with real queries and real results.
Amy Tsushima
Director of Product
Katie Schimmelpfennig
Product Marketing Manager
Carly Erickson
Senior Product Manager
Track 2: Run Your Number: Building the CFO Case
2:00pm – 3:00pm CDT
Run your returns exposure math live and walk out with the CFO business case to back it up.
Taylor Humphrey
Director of Product Marketing
Sarah Cascone
Chief Marketing Officer
Customer Case Study
3:15pm – 3:30pm CDT
Sarah Cascone
Chief Marketing Officer
Closing Remarks
3:30pm – 3:45pm CDT
Where retail loss is heading and two clear next steps.
Michael Osborne
Chief Executive Officer
Sarah Cascone
Chief Marketing Officer